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In 2024, Aratek Biometrics joined forces with Dialtronics to upgrade the inmate calling system in correctional facilities across India. By integrating Aratek's A600-M optical fingerprint modules into Dialtronics' IP phones, the solution brought secure and efficient authentication for inmates, significantly reducing impersonation risks and enhancing data protection. This collaboration established a robust communication platform, increasing operational efficiency and improving inmate welfare by allowing them to maintain critical connections with families and legal representatives.
Correctional facilities across India face significant challenges in managing inmate communications, reflecting broader issues inherent in traditional manual inmate telephone systems. These challenges hinder operational efficiency, security, and overall facility management:
1. Manual authentication processes: Inmates must manually register their names to access phone privileges, leading to long wait times and increased administrative burdens on staff. This cumbersome process is prone to errors and inefficiencies, reducing overall operational effectiveness.
2. Impersonation and misuse: Without robust identity verification mechanisms, there is a high potential for impersonation and misuse of communication privileges. Inmates can exploit the system by using another inmate's credentials, leading to security breaches and complicating the monitoring of inmate communications.
3. Data security concerns: Manual recording and storage of communication data pose significant security risks, with sensitive inmate information vulnerable to unauthorized access and tampering.
Given these ongoing issues, Dialtronics, a Hyderabad-based company with over 70 years of combined experience in IP telephony, aims to transform these challenges by leveraging advanced technology solutions.
FBI FAP 20, STQC Certified, & MOSIP-compliant Optical Fingerprint Module
To address these challenges, Dialtronics partnered with Aratek Biometrics to implement a biometric-based inmate calling system across multiple correctional facilities in India starting in 2024. Aratek provided its A600-M optical fingerprint modules, featuring FBI Mobile ID FAP 20 and STQC certifications, to ensure robust and secure fingerprint verification. Integrated seamlessly into Dialtronics' IP Phones through a comprehensive SDK, these modules allowed inmates to authenticate their identities reliably via fingerprint scans. Furthermore, the system employed inmate smart cards for dual-factor authentication, further fortifying security measures and meeting strict regulatory mandates.
Dialtronics also developed a proprietary communication protocol ensuring secure data transmissions between Aratek’s A600-M modules and the cloud server managing call operations. This safeguarded all communications, maintaining the integrity of sensitive inmate information. Overall, the deployment of the biometric- based inmate telephone systems streamlined facility operations, bolstered security, and ensured adherence to stringent standards. demonstrating Aratek and Dialtronics' commitment to enhancing security and efficiency in correctional facility applications.
The use of automated fingerprint verification has streamlined the inmate authentication process, enhancing accuracy and reducing administrative burdens significantly.
Fingerprint and inmate smart card dual-factor authentication significantly reduces impersonation risks, ensuring only authorized inmates can use communication privileges.
Fingerprint biometrics provide a unique, secure method of identification, and when encrypted, they protect sensitive inmate information better than manual systems.
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